Sub-processors
The following entities process personal data on behalf of Patchstack’s customers in connection with the Patchstack Solution. These sub-processors are subject to Patchstack’s Data Processing Agreement (DPA).
| Sub-processor | Purpose | Data Location |
| Amazon Web Services, Inc. | Cloud infrastructure hosting for the Patchstack Solution | US-East-2 (Ohio) |
Third-Party Service Providers
The following entities are used by Patchstack as a data controller for its own business operations. These are not sub-processors under the DPA.
| Provider | Purpose | Data Categories | Data Location |
| GetVero | Email marketing | Email, name, usage data, IP address | To be confirmed |
| Recurly | Subscription billing | Name, email, billing data, IP address | US (EU-US Data Privacy Framework) |
| Sentry | Error tracking | IP address, session data, error logs | US (EU-US Data Privacy Framework) |
| ChartMogul | Subscription analytics | Name, email, revenue metrics | EU (Ireland) |
| Intercom | Customer support | Name, email, chat transcripts, IP address | US (EU-US Data Privacy Framework) |