Is WooCommerce Safe? Exploring Vulnerabilities and Security Measures

Published 31 January 2024
Technical Specialist
Table of Contents

Many businesses rely on WooCommerce for their e-commerce store, but have you considered whether is WooCommerce safe to use?

E-commerce sales hit $6.3 trillion in 2023, and 20% of all retail sales were made online. If you run an e-commerce business then ensuring your website’s security is of the highest standard is paramount.

Many businesses rely on WooCommerce to manage their online stores, which handles sensitive customer data, payment transactions, and personal information – making them attractive targets for cybercriminals.

Ensuring the security of your WooCommerce site is not just a matter of compliance – it's essential for building trust with customers and safeguarding your business's reputation.

In this post, we will discuss some real-world vulnerabilities that were observed in the past, and how they impacted businesses. We will also discuss whether it is the right choice to use WooCommerce in 2024 and whether it is safe to use WooCommerce for your business.

Let’s get started!

What is "Safe"? 

When we talk about a WooCommerce site being "safe," we're referring to a multi-faceted approach to security. This includes:

  1. Data Protection: Safeguarding customer information, such as personal details and payment data, from unauthorized access, theft, or breaches. Encryption and secure data handling practices are crucial in this regard.
  2. Payment Processing Security: Ensuring that payment transactions are processed securely, with robust measures to prevent fraud and unauthorized access to financial data. Compliance with the Payment Card Industry Data Security Standard (PCI DSS) is essential.
  3. Protection Against Vulnerabilities: Identifying and addressing vulnerabilities in the WooCommerce platform and its associated plugins and themes. Vulnerabilities can range from code-based issues to misconfigurations that can be exploited by malicious actors.

Real-world Vulnerabilities in WooCommerce

WooCommerce is recognized for its robust and regularly updated e-commerce platform, but even the best occasionally encounter vulnerabilities. In this section, we'll discuss some past incidents where WooCommerce faced security challenges, shedding light on their impact on customer data and business operations. 

is woocommerce safe

In the past, we have observed that:

  1. The WooCommerce Stripe Gateway plugin, with over 900,000 active installations, suffered from an Unauthenticated Insecure Direct Object Reference (IDOR) vulnerability. This vulnerability allowed unauthenticated users to access sensitive customer information, including email addresses, user names, and the full addresses associated with WooCommerce orders.

  2. WooCommerce Payments, designed for WooCommerce stores, had a critical privilege escalation vulnerability that could allow unauthenticated users to escalate their privileges to the administrator level. This vulnerability could enable malicious users to exploit the website, potentially leading to unauthorized access and control. To mitigate this, WooCommerce released version 5.6.2 and recommended users update their plugins immediately.

  3. WooCommerce and WooCommerce Blocks plugins were vulnerable to a critical SQL injection vulnerability. This vulnerability, if exploited, could lead to potential data breaches and unauthorized access to the website's database. To fix this, WooCommerce released a patch and recommended users to update to the latest version.

These vulnerabilities highlight the significant risks associated with running an e-commerce website. In each case, the potential consequences were severe, including data exposure, privilege escalation, and database compromise.

These vulnerabilities, if exploited, could impact businesses severely, including financial losses, damage to reputation, and legal consequences. 

However, you should keep in mind that pretty much all software ships with bugs and vulnerabilities once in a while – WooCommerce is not unique in this regard.

The security experts at Patchstack maintain an updated database that tracks security issues in all things WordPress (including WooCommerce).

Is WooCommerce safe to use?

While we've observed several vulnerabilities in WooCommerce, it's crucial to understand that these issues have already been addressed and fixed.

WooCommerce boasts an active and vibrant community of developers who work tirelessly to enhance its security and overall performance. This community-driven approach is a testament to the resilience and robustness of the platform.

WooCommerce's proactive stance on security is a key reason you don't need to be overly concerned about the safety of your e-commerce website. The development team, alongside countless contributors and security experts, collaborates to identify, address, and mitigate potential vulnerabilities.

is woocommerce safe

These collective efforts ensure that WooCommerce remains a secure platform for e-commerce businesses.

Furthermore, with frequent updates and security patches, WooCommerce strives to stay ahead of emerging threats and vulnerabilities. By staying up to date with these updates and implementing best practices, you can significantly reduce any potential risks and enjoy a secure e-commerce experience.

Enhancing WooCommerce Security

While we would all like to have a 100% secure instance of WordPress that can defend against all attacks, it doesn’t exist. It’s important to note that security is not a one-time effort – it's a continuous commitment.

You need to regularly monitor your WooCommerce setup for potential vulnerabilities to stay ahead of the intruders.

One simple way to do this is by using Patchstack – the best WordPress vulnerability management solution. 

Furthermore, if you are an active participant in the WooCommerce and WordPress communities, you can find valuable sources of security information and best practices. The security experts at Patchstack have scoured through hundreds of resources to prepare a guide to secure your WooCommerce store

It is clear that staying informed about the latest security best practices is crucial. The Patchstack state of WordPress security report is a valuable resource for understanding the security landscape of WordPress and its plugins, including WooCommerce.Read WordPress security report

Final Thoughts

In summary, rest assured that the WooCommerce community takes security seriously. The platform's active commitment to enhancing its security features, and promptly addressing any issues, should provide you with confidence in the safety and reliability of your WooCommerce-powered online store. 

However, it's essential to recognize that complete security is a challenging goal to achieve. However WooCommerce website owners can significantly enhance their safety by implementing best practices and remaining vigilant. 

Throughout this article, we've emphasized the importance of staying informed about the latest security trends and collaborating with the security community. It’s essential to stay updated on security news and industry trends to protect your WooCommerce websites effectively.

To understand the evolving security landscape to protect e-commerce websites, read the State of WordPress Security In 2022 whitepaper by Patchstack. If you're serious about safeguarding your WooCommerce website, we encourage you to take the next step in securing your online business. Patchstack alerts you 48 hours before a vulnerability is disclosed – EVEN ON A FREE PLAN - Sign up for Patchstack today to stay updated on vulnerabilities.

The latest in Security Advice

Looks like your browser is blocking our support chat widget. Turn off adblockers and reload the page.