200+
Client websites protected
15hrs+
Saved every week
vDisain.ee, a fast-growing digital agency with offices in Estonia and Latvia provides website development, maintenance, and email marketing services.
With clients spanning construction, manufacturing, and retail, and more than 200 active websites under management (including WooCommerce sites), the team was struggling to keep security under control.
As Sander Aavik, the founder, explains,
Maintenance is highly profitable for us, but it was hard to scale when our team was constantly pulled into cleaning hacked websites.
The challenge: Malware cleanups eat up proactive time
No agency wants to be stuck in firefighting mode. But without security, that’s what happens - and it’s both your customers and your bottom line that suffer.
Before Patchstack, vDisain faced a recurring and costly problem: multiple client websites were being hacked every single week. Each incident required urgent malware removal and recovery work, eating up tens of hours per week.
The constant firefighting not only drained internal resources but also impacted client experience:
- Frequent site downtime and cleanup tasks.
- Difficulty upselling or differentiating their care plans.
- Limited ability to focus on higher-growth services like email marketing.
The turning point came when a major client’s website suffered a malware attack, prompting the founder to look for a scalable solution.
Having first discovered Patchstack through a podcast, vDisain decided to test the platform.
The solution: Plug & play security with Patchstack
Implementation was seamless. According to the founder:
Plug and play. Easy implementation and pricing is fair.
Patchstack was integrated directly into the agency’s care plans, so clients got built-in protection without the burden of additional fees.
When setting up the care plans, the vDisain team could either install the Patchstack connector to clients’ WordPress sites or use the API to connect them in bulk.
Through the central dashboard, vDisain’s team could also monitor the status of all their care plan websites and their security.
Integrating Patchstack
Getting started has been simplified to the maximum.
1️⃣
Add the website you want to protect to Patchstack (individually or in bulk).
2️⃣
Enable the plugins individually or in bulk for multiple sites.
3️⃣
Sites are protected! 🎉
The results
The impact was immediate:
- Dramatic reduction in hacked websites → freeing up tens of hours each week.
- Improved client experience → fewer support tickets and less downtime.
- More profitable maintenance services → less time spent on reactive work.
As the founder explains,
We spend way less time on fixing broken websites and we can assure a better client experience.
Patchstack has allowed vDisain to shift its focus from security fire drills to scaling its core business.
Today, maintenance remains one of their most profitable business lines, and clients are more confident than ever in the agency’s ability to protect their websites.
Ready to integrate security into your care plans? Try Patchstack for free.
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